About Us

Total Comfort Group is a leading national provider of mechanical, electrical, plumbing, and project management services. We specialize in retail and commercial multi-site properties across the U.S. Through our family of companies, we deliver innovative, on-time, and cost-effective solutions.

Position Summary

We’re seeking a proactive and detail-oriented Facilities Client Account Manager to oversee client relationships and manage facility maintenance projects. You’ll be the key liaison between our clients and field teams, ensuring projects are executed efficiently and exceed expectations.

Responsibilities

• Manage client accounts and coordinate work orders for HVAC, electrical, plumbing, and general contracting services
• Oversee project progress from initiation to completion
• Negotiate vendor pricing to stay within budget
• Communicate regularly with clients regarding project status
• Dispatch technicians and vendors promptly
• Maintain accurate records of work orders, invoices, and correspondence
• Resolve issues and maintain strong client relationships
• Handle emergency calls after hours and weekends (on-call rotation every 8 weeks)
• Procure necessary equipment and materials
• Conduct monthly job cost reviews and report profit status

Skills & Qualifications

• High School Diploma or GED required
• Experience with CMMS (Computerized Maintenance Management Systems) preferred
• Previous facilities management experience a plus
• Proficient in Microsoft Office Suite and general computer navigation
• Strong verbal and written communication skills
• Detail-oriented and able to work independently
• Comfortable in a fast-paced environment
• Supervisory experience with ability to lead and organize teams
• Willingness to work extended hours during peak seasons

Benefits & Perks

• Competitive Salary
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• 2 Weeks Paid Time Off
• Company Phone Provided
• Performance-Based Bonus
• Team Outings & Company Events

Why Join Us?

Be part of a growing team that values innovation, reliability, and long-term client success. At Total Comfort Group, we don’t just manage facilities—we build lasting partnerships.

Apply today and grow with us!